Training - Retail training
Retail training, beyond the simple sale, customer service
"A dress that zips up the back will bring a husband and wife together."
James H. Boren
(Author)
Clients are now looking for more than a simple sale. From 1 to 10 how would you rate your staff in terms of customer service?
General retail training designed to empower your staff with the knowledge to increase sales.
Who can attend?
Staff members dealing with customers.
Presentations
Fun, practical, easy to follow.
Benefits
- Improved self-appearance
- Acquire multi-selling skills
- Long-term benefits to the company, its employees and customers
- Improve performance and boosts your sales
- Better understanding of customers needs
- Self confidence to work at optimum level
Your options
- ½ -day: suited for staff members that require general and practical knowledge.
- 1-day: suited for staff members who will assist customers with purchases and increased sales.
Assessments
Will be made on an individual basis, and will include tests, practical exercises and store visits.
At the end of the training, an Image Certificate will be given to delegates.
Applications
Submit your staff applications by writing to: info@imageconsultations.com or ask for more information.
Request a quote
Want to see more before booking?
Fina says
Give yourself all the tender loving care you deserve and reward yourself.
Fina Masangu-Makpolo
Image Consultant
PO Box 510
Gallo Manor
2052
Cell: +27 (0)82 887 3534
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